I find it impossible to use the app with the current configuration and the current format for the same money that we get paid for a regular inspection. It takes the human out of the equation and makes us just data entry technicians. There is an art to service, diagnosis, and investigations.
Friday, May 8, 2020
The New Portal or APP is a hot mess
Very Time consuming to say the least, it seems the new app or portal still has to many bugs. It is very time consuming and difficult to navigate. I was hoping for a more of a drop down format with the inspectors in the drivers seat. As it is now it os to long, to complicated, to disorganized.
Subscribe to:
Post Comments (Atom)
I tried that new portal and man ...who wants to sit and ohm out parts when you're there for hail damage? Like you said we are getting as much as a "Service Call" to run these claims in our slow times or when it's convenient for us! I'm not sitting on a job, fumbling with an app that WON"T let you skip completely useless information section!
ReplyDeleteI just did 4 units the other day for hail damage...some public Adjuster trying to scam a insurance company! the units were for 1999 one from 2012...yet seemed to be all working which blew my mind cause anything on a roof for 10 years takes a real beating! needless to say i seen normal wear and tear marks on the units that I wouldn't call hail damage, but if I had to use the app that 225.00 dollar job which took 1/2 hour would have been a 4 hour job that i just lost huge money on?
The apps a hot mess! lmao...You ain't kidding
ReplyDelete